Refund policy

Return & Refund Policy

Last updated: October 12, 2026

At SUPERBLAST OUTLET, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return within the period and under the conditions described below.

1. Return Window

You may request a return within 7 days of receiving your order.

Return requests submitted after this 7-day period may not be accepted, subject to applicable consumer protection laws.

2. Return Conditions

To be eligible for a return, the item must:

Be unworn and unused.
Be in the same condition in which you received it.
Include the original packaging, including the original shoe box when applicable.
Include all original tags, labels, accessories, and documentation.
Not show signs of wear, washing, damage, alteration, or misuse.
Be accompanied by your order number or other valid proof of purchase.

Please do not place shipping labels or tape directly on the original shoe box. The shoe box should be placed inside appropriate protective packaging.

Items that do not meet these conditions may be refused, subject to applicable consumer protection laws.

3. Non-Returnable Items

The following items may not be eligible for return, subject to applicable law:

Items that have been worn or used beyond what is necessary to inspect them.
Items damaged after delivery due to customer misuse or improper care.
Items returned without their original packaging, where the packaging is required for the return.
Items returned after the stated 7-day return period.
Gift cards, if applicable.
Items clearly marked as Final Sale at the time of purchase, where permitted by law.

Nothing in this policy limits any mandatory consumer rights applicable to your purchase.

4. How to Request a Return

To request a return, please contact us at:

Email: contact@superblast-outlet.com

Please include:

Your full name.
Your order number.
The item(s) you wish to return.
The reason for the return.
Photos of the item, if requested by our customer service team.

Please do not send an item back before contacting us and receiving return instructions.

Returns sent without prior authorization may not be accepted.

5. Return Shipping

The customer is responsible for return shipping costs unless the item received was damaged, defective, incorrect, or applicable law requires otherwise.

We recommend using a tracked shipping service when returning an item. Please retain your proof of postage and tracking information.

If your item was damaged, defective, or incorrect when received, please contact us at contact@superblast-outlet.com as soon as possible. We may request photographs or other information to assess the issue.

If the issue is confirmed to be our responsibility, we will provide appropriate instructions regarding the return and applicable shipping costs.

6. Refunds

Once your returned item is received and inspected, we will notify you whether your refund has been approved.

If the return is approved, the refund will generally be issued to the original payment method used for the purchase.

Please allow 5–10 business days for processing after the refund has been approved. Your bank or payment provider may require additional time for the funds to appear in your account.

Original shipping charges may be non-refundable where permitted by law. Refunds for defective, incorrect, or otherwise qualifying returns will be handled in accordance with applicable law.

7. Damaged, Defective, or Incorrect Items

Please inspect your order as soon as you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at contact@superblast-outlet.com.

Please provide:

Your order number.
A description of the issue.
Clear photographs showing the problem, if possible.

After reviewing your request, we will provide instructions for resolving the issue in accordance with applicable consumer protection laws.

8. Exchanges

Exchanges may be available depending on product and size availability.

If the requested replacement is unavailable, we will discuss the available options with you, including a refund where applicable.

Please contact us before returning an item if you would like to request an exchange.

9. Sale and Clearance Items

Sale and clearance items are eligible for return under the conditions described in this policy, unless an item is specifically marked Final Sale and the exclusion is permitted by applicable law.